Deploy an elite high-definition video surveillance system that will minimize theft, monitor customer activity and ensure the safety of all patrons and employees for a trio of popular Baltimore-area restaurants.
Mama’s On the Half Shell
Remote Maintenance & Support
As first-time surveillance system users, the owners of Mama’s on the Half Shell installed 14 Avigilon 1 MP and 2 MP cameras to guard the restaurant’s interior and exterior.
Seven cameras are used to watch the exterior of the premise including the front doors, the alley behind the building and the dumpster. Additional cameras cover areas such as the dining room, bar, and kitchen, with focus on areas with cash registers. Working from a single workstation, the restaurant’s managers use the Avigilon Control Center (ACC) software with High-Definition Stream Management (HDSM) to monitor the entire restaurant.
Mama’s on the Half Shell uses Avigilon HD network video recorders (NVRs) to store up to 30 days of surveillance footage. To monitor surveillance after dark, Mama’s on the Half Shell uses Avigilon cameras with Adaptive Infrared (IR) technology to acquire optimal image detail in complete darkness. The owners also deployed identical setups in their two other establishments: Nacho Mamas, and The Pizza and Wing Factory.
Since deploying the Avigilon high-definition surveillance solution, Mama’s on the Half Shell has been able to gain control of their past security issues.
There has been a significant decrease in inventory loss and the presence of the cameras has acted as a deterrent for crimes. When incidents do occur in the restaurant, management can retrieve the HD footage instantaneously and accurately assess the situation instead of relying on hearsay. In addition to the invaluable security benefits, Mama’s on the Half Shell uses the Avigilon system to monitor food quality and employee health and safety practices. When management is away from the restaurant, they use the ACC Mobile app on their smart phones to oversee activity.
Improved Quality Control
Prevent Accidents & Theft
Staff & Customer Incident Assessment
”Overall crime has decreased. With the new system, not only have we been able to prevent things from happening, but when things do happen, we have it recorded and can take action after the incident.DBAOwner, Mama's On the Half Shell