Other security systems integrators tout their solutions and services, but none of them can match Granilux. Here’s why.
Granilux offers a suite of unique services and programs known as GX – The Granilux Experience. Every project we undertake is approached and prepared for as though deploying to a remote location.
Requirements validation, design, and project plan development are conducted via peer review. Then, the configuration, programming, and bench testing are performed on any and all systems before leaving the GX Technology Lab for installation. This strategy ensures projects get delivered on time and within budget.
At the heart of this strategy is GX PREVENT™. GX Prevent is a pro-active approach designed to eliminate potential system failures and predict failures before they occur through system health monitoring and diagnostic reporting. Whether you need preventive maintenance, troubleshooting, or technology refresh consultations, GX PREVENT™ delivers it all.
Key Features of GX Prevent service agreement:
- 24/7 Support and Rapid Response: Submit a service ticket anytime, with quick acknowledgment and resolution planning.
- Semi-Annual Maintenance: Remote diagnostics and on-site health checks ensure your system stays in peak condition.
- Comprehensive Coverage: From camera lens cleaning to firmware updates, we handle it all so you don’t have to.
- Dedicated Service Professional (DSP): A single point of contact who knows your system inside and out, providing tailored recommendations and ongoing training.
- Future-Proofing: Annual technology refresh consultations to keep you ahead of emerging security challenges.
Why GX PREVENT™ is Superior:
Unlike standard maintenance agreements, GX PREVENT™ offers:
- Personalized Service: Your DSP acts as your advocate, ensuring every aspect of your system meets your unique needs.
- Comprehensive Preventive Maintenance: Regular checkups extend the life of your equipment and prevent costly downtime.
- Proactive System Optimization: Granilux doesn’t just maintain your system; we help you leverage its full potential with advanced training and feature updates.
About Granilux Solutions
Granilux Solutions is a global security solutions integrator, providing systems design and installation, security advisory services, custom engineering and integrated product development, GX support services, and executive and estate security. Learn More »
